> ## Documentation Index
> Fetch the complete documentation index at: https://docs.citivus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Citivus

> Your brand's presence in AI search — tracked, measured, and optimized.

Citivus is an AI search analytics and brand monitoring platform that shows you exactly how your brand appears when people ask AI assistants like **ChatGPT**, **Perplexity**, and **Google AI Overview** about your industry.

Think of it as your brand's control room for the AI search era.

## What Citivus Does

Every day, millions of people turn to AI assistants instead of traditional search engines to find products, services, and recommendations. Citivus monitors these AI-generated responses and tells you:

<CardGroup cols={2}>
  <Card title="Are you being mentioned?" icon="bullseye">
    Track whether AI assistants recommend your brand when users ask relevant questions.
  </Card>

  <Card title="Where do you rank?" icon="ranking-star">
    See your average position in AI responses compared to competitors.
  </Card>

  <Card title="What's the sentiment?" icon="face-smile">
    Understand whether AI assistants speak positively, negatively, or neutrally about your brand.
  </Card>

  <Card title="Who are your competitors?" icon="users">
    Identify which brands appear alongside yours and how they're performing.
  </Card>

  <Card title="What sources are cited?" icon="book-open">
    Discover which websites AI tools reference when mentioning your brand.
  </Card>

  <Card title="How's your share of voice?" icon="chart-pie">
    Measure your brand's percentage of total mentions versus the competition.
  </Card>
</CardGroup>

## How Citivus Collects Data

Citivus works by sending **prompts** — real questions that your customers ask AI assistants — to multiple AI providers on a scheduled basis (daily by default).

For each prompt, Citivus records:

* Whether your brand was **mentioned** in the response
* Your brand's **rank** in the list of recommendations
* The **sentiment** of the mention (positive, negative, or neutral)
* Which **sources and URLs** the AI cited in its response
* Which **competitors** appeared in the same response

<Info>
  **How is this different from SEO?**

  Traditional SEO tracks your website's position in search engine results. Citivus tracks your **brand's position inside AI-generated answers** — a fundamentally different channel where there are no "10 blue links," just a single narrative response that may or may not include your brand.
</Info>

## Three Core Metrics

Citivus tracks your brand's AI presence through three foundational metrics:

<Steps>
  <Step title="Mention Rate">
    The percentage of AI responses that mention your brand. If you monitor 10 prompts and your brand appears in 7 of them, your mention rate is 70%. Think of it like market share in AI conversations.
  </Step>

  <Step title="Net Brand Sentiment">
    The balance of positive versus negative mentions across all AI responses. A score of +50 means overwhelmingly positive sentiment. This tells you not just *if* you're mentioned, but *how* you're mentioned.
  </Step>

  <Step title="Average Rank">
    Your brand's typical position when it appears in AI responses. A rank of #1 means you're the first brand mentioned. Lower is better — just like traditional search rankings.
  </Step>
</Steps>

## What You'll Find in These Docs

This documentation will walk you through everything you need to know:

<CardGroup cols={2}>
  <Card title="Quickstart Guide" icon="rocket" href="/quickstart">
    Get up and running in under 10 minutes
  </Card>

  <Card title="Setting Up Your Prompts" icon="message-pen" href="/guides/setting-up-your-prompts">
    Create effective prompts that mirror real customer questions
  </Card>

  <Card title="Organizing Your Setup" icon="folder-tree" href="/guides/organizing-your-setup">
    Structure your brands, categories, and monitoring schedule
  </Card>

  <Card title="Identifying Your Competitors" icon="binoculars" href="/guides/identifying-your-competitors">
    Add and manage the brands you want to track against
  </Card>

  <Card title="Understanding Chats" icon="messages" href="/guides/understanding-chats">
    Read and interpret individual AI responses
  </Card>

  <Card title="Understanding Your Performance" icon="chart-line" href="/guides/understanding-your-performance">
    Analyze your dashboard metrics and trends
  </Card>

  <Card title="Understanding Sources" icon="globe" href="/guides/understanding-sources">
    Discover which websites fuel AI recommendations
  </Card>

  <Card title="Metrics Overview" icon="table" href="/reference/metrics-overview">
    A complete reference of every metric in Citivus
  </Card>

  <Card title="Sidebar Navigation" icon="sidebar" href="/reference/sidebar-navigation">
    Find your way around the Citivus interface
  </Card>
</CardGroup>

## AI Providers Citivus Monitors

Citivus currently tracks your brand across three major AI platforms:

| Provider        | Description                                                              |
| --------------- | ------------------------------------------------------------------------ |
| **ChatGPT**     | OpenAI's conversational AI — the most widely used AI assistant           |
| **Perplexity**  | AI-powered search engine that cites sources in every response            |
| **AI Overview** | Google's AI-generated summaries that appear at the top of search results |

<Note>
  **More providers coming soon.** Support for Gemini, Microsoft Copilot, and Grok is on the roadmap.
</Note>